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oldturkey03 @oldturkey03
Rep: 791.3k
1.1k 899 2.4kPosted: Nov 3, 2012
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Sounds like you either have some drivers or firmware issue. Try to perform a manual firmware upgrade of the Bluetooth device. Run the following program: C:\dell\drivers\R226750\R226750\Win64\svcpack\SetupBluetoothDFU.exe. The program will prompt you for a ".dfu" file which is located in the same folder C:\dell\drivers\R226750\R226750\Win64\svcpack. After updating the firmware your Bluetooth should be working again. Of course you can also get the rivers on the Dell site. hope this helps, good luck.
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6 Comments:
After Giving ".dfu" image it gives the following error
"The DFU wizard did not detect a matching bluetooth device for the DFU image file you selected. please make sure you plug in the correct Bluetooth device and select correct DFU file then click next to continue." :( I don't understand how to activate bluetooth. . .
Nov 5, 2012 by Saqib Jamal Siddiqui
Has the bluetooth every worked for you on this computer? Have you checked on the side, there should be button to turn it on.
Nov 5, 2012 by oldturkey03
I Checked it thoroughly there is a Wifi switch and WiFi Catcher and nothing else.
Nov 5, 2012 by Saqib Jamal Siddiqui
Has the bluetooth ever worked on your computer.? The Bluetooth is optional on your computer so make sure you have the Bluetooth option. If you do then you should have a Bluetooth indicator light above the F1 key. Fn+F2 that will switch your Bluetooth wireless on and off
Nov 5, 2012 by oldturkey03
No I never try to use it before. Yes there is a bluetooth indicator above the F1 key but it is not lightening on. Even Fn+F2 button is not working because F2 key has like battery sign instead of bluetooth.
Nov 7, 2012 by Saqib Jamal Siddiqui
tom @tom76026
Rep: 13
1Posted: Jun 28, 2014
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1. make sure bios has bluetooth enabled at 2 places under wireless category.
2. go to Dell support site & download and install bluetooth drivers for 370 minicard. This driver is located in the networks category.
3. right click on the task bar, click on properties, click on customize, find bluetooth icon and change behavior to "show icon & notification". click ok and ok again.
4. by clicking on the blurtooth icon in the task bar you can now access the bluetooth functions.
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david chase @davidchase38017
Rep: 1.3k
4 5 4Posted: Sep 18, 2013
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Apparently seems like your Bluetooth is either disabled from your network connections or may be there is some hard switch which turned off.
Other way is to check on your keyboard from top F1 to F12 keys if you can see a Antenna like sign on any of key then press that key by pressing Fn key together.
If the problem still persist then I would recommend you to go on your manufacturer`s website to download the latest driver and update your driver that might can help.
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2 Comments:
I have had a sudden sudden bluetooth failure after using it earlier today. I spent 2 hours reviewing web comments on how to get it turned on and finally gave up and plugged in a bluetooth dongle which worked. I then shutdown and removed dongle and the internal bluetooth works again - I don't know why but I will accept result.
Mar 6, 2018 by Carlos Montoya
It worked for me on a Dell Latitude E7470 Thanks
Dec 11, 2019 by pugs396
wing walker @wingwalker15325
Rep: 1
Posted: Jun 1, 2024
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THE DRIVERS ARE NOT COMPATIBLE WITH wINDOWS 10 AND ABOVE.
The intel wireless drivers require Vista!!
So youmight be able to run the 370 driver in compatabiity mode??
Luck to all
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Mark henry @markhenry14587
Rep: 1
Posted: Jun 1, 2024
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If Bluetooth is missing in Device Manager, try these steps:
- Ensure Bluetooth is enabled in BIOS.
- Update or reinstall Bluetooth drivers.
- Check if Bluetooth service is running (services.msc).
- Run the Bluetooth troubleshooter in Windows settings.
- Verify that your device supports Bluetooth.
4o
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